Your privacy is more than a legal obligation to us — it is a responsibility we take seriously. Learn how mbi123 collects, uses, and protects your personal information.
We build trust through action, not just promises. Here is how we concretely protect your privacy every day.
All data transmitted between your device and mbi123's servers is protected with 256-bit SSL encryption. Your personal and financial information cannot be read by any third party while in transit.
Mbi123 has never and will never sell, rent, or share your personal data with any third party for marketing or commercial purposes without your explicit prior consent.
Our platform operates in compliance with Malaysia's Personal Data Protection Act (PDPA) 2010. All data collection and processing is carried out within the prescribed legal framework.
You have the right to access, correct, and delete your personal data at any time. We provide a simple and straightforward process for you to manage your own account information.
Your personal data is retained only for as long as necessary for the stated purposes or as required by law. Data that is no longer needed will be securely deleted in accordance with established procedures.
In the event of any security incident involving user data, mbi123 is committed to notifying affected users within the stipulated timeframe and taking immediate remediation steps.
Note: This Privacy Policy explains in detail how mbi123 handles your personal information. By using our platform, you agree to the data protection practices described here. Please take a moment to read this document carefully.
Mbi123 ("we", "Platform") is fully committed to protecting the privacy and security of our users' personal data. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use the mbi123.bar website and our official mobile app.
This policy is prepared in accordance with the requirements of the Malaysia Personal Data Protection Act (PDPA) 2010 and international data security standards. We take your privacy protection seriously because we understand that your trust is our most valuable asset as an online entertainment platform.
Every time you register an account, make a deposit, play a game, or contact our support team, personal data is involved. This policy explains exactly what that data is, why we need it, and how we use it responsibly.
Mbi123 only collects data that is strictly necessary to provide you with a safe and quality service. The following are the categories of data we collect:
| Data Category | Data Examples | Purpose of Collection |
|---|---|---|
| Identity Verification | Name, IC, date of birth | KYC verification, legal compliance |
| Contact | Email, phone number | Account communications, 2FA security |
| Financial | Bank account, transaction records | Payment processing, AML compliance |
| Technical | IP address, device type | Security, fraud prevention |
| Usage | Game logs, active sessions | Service improvement, responsible gambling |
Every piece of data we collect has a clear and legitimate purpose. We do not use your data beyond the scope stated here without obtaining your consent first.
Our commitment: mbi123 does not use your personal data for third-party advertising, commercial analytics sold to external companies, or any purpose unrelated to the platform's operations and your experience as a user.
Mbi123 does not sell or disclose your personal data to third parties for marketing purposes. However, in certain circumstances, we may need to share some of your data with the following parties:
We work with vetted third-party service providers to help us operate the platform, including payment service providers, cloud infrastructure providers, and identity verification companies. All providers are bound by strict data protection agreements and may only use your data for purposes we specify.
We may be required to disclose your personal data to the relevant authorities when mandated by Malaysian law, court order, or a legitimate investigation process. In such situations, we will notify you where permitted to do so by law.
We reserve the right to disclose information necessary to protect the rights, property, or safety of mbi123, our users, or the public, including in cases of suspected fraud, cybersecurity threats, or illegal activity.
Your data security is our top technical and operational priority. mbi123 implements multiple layers of protection to keep your information safe at all times:
While we take these comprehensive measures, no system can guarantee 100% absolute security. We encourage users to also take personal security precautions, such as using strong and unique passwords and never sharing login credentials with anyone.
Mbi123 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your browser settings. However, disabling certain cookies may affect platform functionality and your overall user experience.
Under Malaysia's PDPA 2010 and mbi123's internal policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
You have the right to correct any inaccurate or incomplete personal data held in our records.
You may request the deletion of your personal data, subject to applicable legal retention requirements.
You may object to the processing of your personal data for direct marketing purposes at any time.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in certain circumstances while a review or dispute is in progress.
To exercise any of the above rights, contact our support team via live chat or email. We will process your request within 14 business days. For more complex cases, this period may be extended up to 30 days with prior notification to you.
Mbi123 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.
When data is no longer needed and there is no legal obligation to retain it, we will securely delete or anonymise it using methods that ensure it cannot be recovered.
In certain circumstances, your personal data may be transferred to and stored on servers located outside Malaysia. When this occurs, mbi123 ensures that such transfers are carried out with adequate safeguards in place, including:
We prioritize storing data in Malaysia or within the Southeast Asia region wherever possible, to minimize risks associated with cross-border data transfers.
The mbi123 platform is exclusively for users aged 18 and above. We do not knowingly collect any personal information from individuals under the age of 18. If we discover that we have collected personal data from someone under 18, we will take immediate steps to delete that information and close the account in question.
If you are a parent or guardian and believe that your minor child has registered an account on our platform, please contact our support team immediately so we can take the appropriate action.
Mbi123 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any significant changes will be communicated to you via:
The "Updated" date at the top of this page will always reflect the date of the latest version of this Privacy Policy. We encourage you to review this page periodically. Your continued use of our platform after any changes are published will be considered your acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please do not hesitate to contact us. Our Data Protection Officer team is ready to assist you.
You can reach us via live chat on our platform, available 24 hours a day, 7 days a week. For written enquiries, you may use our support email and we commit to responding within 3 business days.
Data Protection Officer Email: [email protected] — For specific enquiries regarding personal data and your rights under PDPA. Response within 3 business days.
If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia Personal Data Protection Department or the relevant data protection authority in your country.
At mbi123, data protection is a daily practice embedded in every aspect of our platform's operations.
Fully operating in compliance with the Malaysia Personal Data Protection Act 2010, with periodic compliance reviews by independent legal advisors.
Your data is stored in certified data centres with strict physical and digital access controls, monitored around the clock without interruption.
All mbi123 staff undergo regular data protection training and are bound by strict confidentiality agreements.
Our privacy practices are regularly reviewed by independent third-party auditors to ensure the highest standards are consistently maintained.
Your data is protected. Your games are fair. Your experience is guaranteed. Register now and feel the difference of a platform that truly cares about you.